Overview
Stronghold's core business was safety and operational inspections on refinery equipment. Although their procedures were extremely thorough and sophisticated, their method for managing the resulting data was stuck in messy Excel spreadsheets and manual paper forms. Through my UX research, process analysis, and interaction design, we created a modern webapp that rendered the entire process digitally and responsively so that it could be used easily in the field.
Our primary target users - oilfield and refinery inspection workers in the field - are notoriously set in their ways and were distrustful of the technology at the outset. I earned the trust of this group during the testing process and objectively gathered their needs and behaviors. The resulting webapp created from my designs and guidance received unanimous positive feedback from our field testing inspectors.
Below are a few documentation examples and screenshots of my work. I would be happy to show you the original documents and discuss the project in more detail.
