Capital Metro

Capmetro.org still uses my UX design as of April 2025

These are examples of scrolling the responsive page mockups for the home page. The page hierarchy and information architecture are derived from extensive user testing and user needs analysis. The entire site was also tested with blind and low-visibility users to ensure utility and ease of use with assistive technology. Combined with a minimalist design aesthetic and UX best practices that are still taught as standards, the site has endured the test of time.

This is a mockup for the notoriously complex online bus route maps. It represents one of several versions created through extensive user testing and refinement of the route interface. At this point in my role at CapMetro, I am providing annotations to guide my design and development team, which includes both my direct reports and members from other departments.   

Here's a 2018 screenshot of that UI in action from the staging server. The development team still haven't cleared up that spacing issue yet!

One of the more unique user experiences I got to research and design for CapMetro was the touchscreen info kiosk at Austin Bergstrom International Airport. This was a joint project between the city of Austin and CapMetro, but CapMetro got to take the lead on the interface design. The functionality was very limited by the kiosk itself - it is little more than an interactive poster. However, the user could still get bus route schedules with a simplified webview of the above schedules and maps interface. This kiosk was active at the airport for several years before funding dried up and the kiosk was replaced with a static digital poster. Alas.

This is an example of fine-tuning the app UI in concert with the CapMetro development team and the app developer. We created a hi-fidelity prototype and tested it with our customer representative board. These UI element options were the results that we presented to the team.